Employment
“No goal is too high if we climb with care and confidence.”
- S. Truett Cathy
Our Promise
We promise to help you create the best version of yourself.
We provide intentional, purpose-filled work.
Not always easy, but always rewarding. We promise to make each member of our team feel cared for, encouraged and inspired to grow. We work to develop the right people by jump-starting individuals to their next step in life, building future business leaders and strengthening skills that will help individuals succeed in the future. We Equip. We Invest. We Grow. We Listen. We Launch.
FREE College Tuition
Earn free tuition while you work.
At Chick-fil-A Castle Rock, we value education and want to support those on our team who wish to pursue a higher education. Therefore, we have partnered with Point University to offer our employees the opportunity to earn an online degree tuition-free. Point is a fully accredited, private, non-profit university that offers a variety of in-demand associate, bachelor's and master's degrees. With the flexibility of their online, asynchronous courses, you can learn on your own schedule from anywhere in the world.
Employee Value Proposition
Working at Chick-fil-A Castle Rock is more than just a job.
We want your experience as a Team Member at Chick-fil-A to be a valuable step in your journey to creating the best version of yourself and a stepping stone toward your future. Our unique business model, volume and position as a customer service leader will provide you with valuable skills that will serve you well in whatever course of study, job, career or step comes next in life.
Positions
As you grow, your leadership opportunities grow.
Team Member
The role of the Team Member is to serve customers by delivering a memorable experience through excellent food (BOH) and positive interactions (FOH). A Team Member has received proper training in their role and should be able to carry out all expected tasks of each position within their area. A Team Member should also model our Core Values.
Mission
To serve guests in a variety of roles, following our Winning Hearts Everyday strategy. Provide guests with Core 4 and 2nd Mile Service and learn to be a good teammate.
Minimum Requirements
Consistent demonstration of our Core Values, has hustle and positive attitude
Maintain 8-10+ hours per week, some Saturday availability
Team Leader
A Team Leader is taking the first step into leadership by being responsible for someone other than themselves. They commit to becoming knowledge experts in specific job functions in order to train new Team Members in roles that lead to their success and excellence in customer service. Team Leaders act as role models for new hires and all Team Members.
Mission
To operationally support the restaurant by training new hires, identifying and communicating gaps in training processes and serving as a role model for Chick-fil-A standards. Provide feedback and evaluations.
Minimum Requirements
Maintain 15+ hours per week
Consistent demonstration of our Core Values, has hustle and positive attitude
Able to coach Pathway specific expectations
Excellent communication skills
Area Leader
An Area Leader is taking the next step in leadership by being responsible for a small group of people - a work team - within the larger team. They are responsible for executing the goals and objectives of the shift as well as ensuring their area of the restaurant is clean, organized, stocked and ready to serve customers with excellence. Area Leaders pre-shift communicate with their team and provide coaching, encouragement and feedback.
Mission
To execute the goals and objectives of the shift. Provide pre-shift communication with their team and offer coaching, encouragement and feedback.
Minimum Requirements:
Maintain 20-25+ hours per week
Excellent communication skills
Training and knowledge expert on operating systems & processes
Consistent demonstration of our Core Values
Assistant Manager
An Assistant Manager is capable of delegating and leading others effectively in both FOH and BOH operations. They are able to identify skills and use aces in their places as well as mitigate roadblocks and de-escalate customer complaints. They need to be able to facilitate performance conversations with all Team Members. An Assistant Manager can properly manage a shift and ensure profitability and efficiency in the daily operation of the business.
Mission
To execute Winning Hearts Everyday strategy while leveraging Area Leader support. Responsible for shift management, game plans and achieving goals set by Managers.
Minimum Requirements:
Maintain 28-30+ hours and 4 days/week
Must work minimum of 4 Open or Close shifts per week
Effective at developing others
Dedication to business success and embodies our Core Values
Manager
A Manager focuses on organizing, coordinating and managing a large portion of the business. They are responsible for making decisions that lead to long-term success, goal achievement and process improvement.
Mission
To execute Winning Hearts Everyday strategy while leveraging Assistant Manager support. Responsible for shift management, coaching and development. Understands our business framework and takes responsibility and ownership of process execution that results in achievement of long-term goals.
Minimum Requirements:
Maintain 40+ hours per week
Must work minimum of 2 Open or Close shifts per week
Goal & results driven; embodies our Core Values
Facilitate Team Member and above evaluations
Track record of maturity and professionalism
Growth Road Map
We believe every Team Member can grow within our business.
We have a Growth Road Map planned out for everyone to follow at their own pace. It's not a race or a competition, but it is personal, clear and achievable!
